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Flow Builder & emails

B2B+ Quotes sends its customer emails itself. It also exposes three Flow Builder events for your own automations (notify staff, tag customers, webhooks …).

Flow Builder events

The events appear in the Flow Builder as triggers:

EventFires when …
avellon.quote.requesteda customer submits a new quote request (cart or item-based).
avellon.quote.accepteda customer accepts a sent quote (before checkout; not when re-filling the cart).
avellon.quote.expiringan open (sent) quote approaches its expiry (expiry reminder, see Reminders).

Available data in each event: the quote (quote), the quote number (quoteNumber) and the grand total (amountTotal) — plus customer and mail recipient.

You configure the events in the Administration under Settings → Flow Builder (create flows and choose the trigger).

Mail templates

The plugin installs five mail templates. Unlike pure flow actions, they are tightly coupled to their respective action and are sent directly by the plugin, rendered in the quote's language.

Template (technical name)SubjectWhen it firesRecipient
avellon_quote.request_confirmationYour quote requestCustomer submits a requestCustomer
avellon_quote.quote_sentYour individual quoteMerchant sends the quoteCustomer
avellon_quote.expiry_reminderYour quote {no.} expires soonExpiry reminder (task)Customer
avellon_quote.new_messageNew message on your quoteMerchant replies on the threadCustomer
avellon_quote.customer_messageNew customer message on quoteCustomer posts on the threadMerchant
  • quote_sent and expiry_reminder contain the express-acceptance button. For quote_sent the PDF is also attached (setting attachPdfToQuoteMail).
  • The recipient of customer_message is the notification email set under Configuration (merchantNotificationEmail); if empty, the shop email is used.

You edit all templates under Settings → Email templates (in German and English).

Update-safe

The templates are created on installation. On a plugin update only missing templates are added — content you have edited is left untouched.

B2B+ Suite für Shopware 6